Privacy Policy
Effective date: June 2, 2026 · Last updated: August 26, 2026Birdie Bound Media LLC, an Arizona limited liability company ("Birdie Bound Media," "we," "us," or "our"), operates the website birdieboundmedia.com and provides content, social media, advertising, and related marketing services for service businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or services, you agree to the practices described here.
1. Information We Collect
Information you give us
- Contact details you submit through our website forms, email, phone, or scheduling tools - typically your name, business name, email address, phone number, and any message or project details you choose to share.
- Client onboarding information if you become a client - including business assets, brand materials, billing information, and any data you provide for us to create or manage content on your behalf.
- Communications with us, including emails, text messages, voice memos, and call recordings (where permitted by law and with your consent).
Information collected automatically
- Usage data - pages visited, time on site, referring URLs, device and browser type, approximate location based on IP address.
- Cookies and similar technologies used for analytics and ad measurement (see Section 5).
Information from third parties
- If you reach us through a form on a third-party platform (e.g., Meta lead forms, Google Ads, GoHighLevel), we receive the information you submitted there.
- If you book a call via a scheduling tool, we receive the details you provide to that tool.
2. How We Use Your Information
- Respond to inquiries and provide quotes, proposals, or estimates.
- Deliver, manage, and improve the services you hire us for.
- Send transactional communications (invoices, scheduling, project updates).
- Send marketing communications about our services - only where permitted and with the ability to unsubscribe at any time.
- Measure and improve our website, ads, and content performance.
- Comply with legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers we use to operate our business - including hosting (Netlify), CRM and marketing automation (GoHighLevel), email (Google Workspace), scheduling and booking tools, and payment processors. These providers are bound by their own privacy and security obligations.
- Legal and safety reasons - when required by law, subpoena, or to protect rights, property, or safety.
- Business transfers - if Birdie Bound Media is sold, merged, or transferred, your information may be part of that transaction.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS and Text Messaging
If you give us your mobile number and consent to be contacted, Birdie Bound Media may send you text messages relating to your enquiry, your booking, or your active project. Consent to receive text messages is not a condition of any purchase.
- Message frequency varies based on your enquiry and any active project.
- Message and data rates may apply. Your mobile carrier's standard rates apply to every message sent and received.
- To stop, reply STOP to any message. You will receive a single confirmation and no further messages.
- For help, reply HELP or email info@birdieboundmedia.com or call 623-432-5565.
- Carriers are not liable for delayed or undelivered messages.
Mobile opt-in data and consent are never sold, rented, or shared with third parties or affiliates for their own marketing purposes.
5. Data Retention
We keep your information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive contacts are periodically reviewed and removed.
6. Cookies and Tracking
This website does not set analytics or advertising cookies. Pages that embed a booking or scheduling tool may set cookies required for that tool to function. If we add analytics or advertising tracking in future, this policy will be updated before it goes live.
You can disable cookies in your browser settings; some site features may not work as a result.
7. Your Choices and Rights
You can:
- Unsubscribe from marketing emails using the link in any email we send.
- Reply STOP to any SMS to opt out of further messages.
- Ask us what personal information we hold about you, request corrections, or request deletion.
To exercise any of these rights, email info@birdieboundmedia.com. Residents of California, Colorado, Virginia, and other states with privacy laws have additional rights under those laws and we will honor verified requests.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children
Our services are intended for businesses and adults. We do not knowingly collect information from anyone under 13.
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated by posting the updated policy on this page.
12. Contact
Questions about this policy? Email info@birdieboundmedia.com.
Birdie Bound Media LLC
Phoenix, Arizona
info@birdieboundmedia.com